AsiaPlants respect the privacy of our customers.  We are committed to comply with Singapore Personal Data Protection Act 2012 and respect your choices in relation to the use of your personal data. Collection of personal data enables us to serve you better. We are fully aware of the trust you have placed upon us to use the data exclusively for these purposes and take necessary protection measures to keep your data confidential.

 

This Policy describes how we use and manage your personal data.  By accepting the Policy and the User Agreement in user registration, you expressly consent to our collection, storage, use and disclosure of your personal data as described in this Policy. When you have a change of mind in regards to this consent, you may contact us by email to service@asiaplants.com.

Collection of Personal Data

AsiaPlants only collects personal data voluntary provided by you.  Your personal data is recorded during Account creation and modification, order check out and sign up for marketing materials or notifications.  When you provide your personal particulars, you have consent to the storage of that information on our servers located in Singapore.  When you provide personal data of any third party to us, you assume the responsibility of obtaining the consent from the relevant third party to share and transfer his/her personal information to us. We may collect and store the following personal data.

  • Customer Name
  • Mailing Address
  • Delivery Address
  • Email Address
  • Contact Number
  • Mobile Number
  • Electronic messaging IDs
  • Gender
  • Date of Birth

 

Use and Sharing of Personal Data

AsiaPlants collect and store your personal data for the sole purpose of providing you a better service. We use and share your personal data:

  • To enable your use of Services and Websites provided by AsiaPlants. 
  • To process your orders placed with AsiaPlants, online or offline.  We may share your personal data with our contractor, vendors and financial institution.  AsiaPlants do not process credit card transactions on our server.  All credit card payment transactions are performed by Paypal or Stripe.  (please refer to https://www.paypal.com/sg/webapps/mpp/ua/privacy-full and  https://stripe.com/sg/privacy).
  • To deliver the products to your intended location.  We may share your personal data with our appointed transporters.
  • To comply with government regulations and/or demands in relation to record keeping and disclosure.
  • To send marketing material as opt in by you.

 

AsiaPlants do not sell customers’ personal data to third parties.  We do not share your personal data for unsolicited communication and marketing activities.

Accessing, Updating and Removing Your Personal Data

You may access and modify your personal information using the account management function provided on the website. In the event you would like to withdraw your consent to the use of your personal data, you can contact us by email to service@asiaplants.com.  We shall suspend usage and sharing of you Personal Data upon receiving the notice.  Nevertheless, AsiaPlants is obliged to retain personal data of closed accounts to comply with laws, as well as for the purpose of warranty, support, accounting and fraud prevention.

Securing your Personal Data

AsiaPlants ensure all Personal Data are securely stored on servers with strong access control and security. Communication of sensitive data is performed via SSL encryption technology. Only authorized personal of AsiaPlants has secured access to your personal data on as needed basis.

 

Your account password enables access to your account online.  Please use a strong password of at least 8 characters with a combination of numbers, letters and special characters.  Do not share or allow the password to be shared with other parties to prevent identity thief. If you are found to be negligent or careless about the security of your password, you may be liable to legally binding actions taken on your behalf. For example, placing an order using your account credential.

 

In the event where you believe that your personal data has been compromised, please change your account password immediately and contact us by email to service@asiaplants.com.

Cookies and computer data

AsiaPlants may use Cookies or other computer technologies to analyze your preference in order to customize our services and contents to deliver a better shopping experience.  Such data are stored on your computer/device.  You have control over the acceptance of cookies and deletion of such data using your browser functions.

AGREEMENT

BY PROVIDING YOUR PERSONAL DATA AND/OR CONTINUE USING OF OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE PROVIDED EXPLICIT CONSENT TO THE USAGE AND DISCLOSURE OF YOUR PERSONAL DATA OUTLINED IN THIS POLICY.  TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST ASIAPLANTS FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THE CIRCUMSTANCES DESCRIBED ABOVE.

 

YOU ALSO ACKNOWLEDGE AND AGREE THAT ASIAPLANTS RESERVE THE RIGHTS TO MAKE AMENDMENT TO THIS POLICY FROM TIME TO TIME BY POSTING AMENDED TERMS ON THIS WEBSITE.  ALL AMENDED TERMS SHALL BE BINDING WHEN YOU CONTINUE TO USE OUR WEBSITE, SERVICES AND/OR MAINTAIN YOUR USER ACCOUNT.